Where are you from?
I’m from Lübeck, Germany - a lovely little city north of Hamburg. If you haven’t been there: GO, it’s beautiful! :)
Where and what do/did you study at University?
I did my Bachelors in ‘International Business Administration’ at Rotterdam School of Management (RSM), The Netherlands. I’m currently enrolled in a Masters program in Business Information Management.
What inspired you to apply for this internship, and what made Google appealing to you as a potential intern?
At Google, you can truly be yourself. You can dress however you like and express yourself freely, without having to worry about being judged. Everyone I’ve met at Google has been nothing but welcoming and open-minded. The people at Google are really amazing!
What type of internship are you doing? Give a brief description.
I’m doing a 3 month Business Associate Internship in the SMB Services team at Google’s Wroclaw, Poland office. As a native German speaker, I joined the DACH team, which means that I work with customers from Germany, Austria and Switzerland. We support small and medium-sized businesses (SMB) in their marketing activities using Google AdWords. At its core, this entails understanding their business environment, discussing the goals of their online efforts, setting up AdWords campaigns and analyzing their results.
It starts with an awesome breakfast! After my morning glass of fresh orange juice and some fruit, I would usually support our customers either by calling, emailing or having a chat. When I don’t know the answers, I can always consult with my colleagues, which is important to really understand all underlying issues and learn. On average, I would also have a couple of hours a day to work on my intern project, which in my case was focused on increasing our customer satisfaction. I looked into past data, found patterns, interviewed people from different offices and departments, and had meetings to keep all stakeholders updated.
What’s something you’ve accomplished during your internship (thus far) that you’re most proud of? Or something you’re looking forward to working on?
It would have to be when I presented my project findings to my team and management at the end of my internship. It was really exciting to share what I had been working on over the past few months ― knowing that the work I’ve put into my project was really insightful to them.
This would have to be planning a TGIF (Thank Google It's Friday!) with the other interns. We were a group of students from all over Europe with different backgrounds and experiences. The input from so many diverse people certainly made the planning a very creative process, with many different ideas and thoughts being picked thrown on the table in making the 'Intern TGIF' a summer highlight.
For me it’s really important that a workplace is international and has diversity. I greatly appreciate that Google provides me with just that. It’s really awesome!
We all know Googler’s and interns love the food and the other perks. Outside of some of the well-known perks, what’s your favorite part about working at Google?
Assuming that you, as the reader, already know all about the amazing food, gym and massages, my favorite part of Google is how amazing the people are. I’ve made so many friends and have had such amazing times. Speaking of time, time flies when you’re at Google. Really, it’s that much FUN!
Enjoying the Google swings has also been one of my favorite parts.
What does “being Googley” mean to you?
It's kind of hard to define. But ultimately, what it comes down to is: being an open-minded, social and caring individual (perhaps mixed with a little bit of craziness).
What do you like most about your Google office and its locations?
When I found out that Google imports German products like "Club Mate" or "Fritz Cola" for us, I couldn't quite believe it. This was just the cherry on the cake. Or more like the softly baked Oreo cookie on my cake, as I'm not actually a big fan of cherries. Anyhow, the office is amazing! I remember how on my first day when I was given an office tour, I was just walking around with my mouth wide open, not quite believing this is where I'd be working over the next months.
Highlights: the relaxing room with its massage chair, the fact that we have an office dog, and the central location of the office with a view over the city.
Outside of being a Google intern, what are some fun things you do outside the classroom/office throughout the year?
This year I have dedicated myself to music by joining the 'Acapella Project' at my university and starting piano lessons. It's my goal to be able to play a couple of my favorite songs on piano and sing along to them, by the end of the year.
What will you do after your internship?
I’m going on exchange for my Masters in Canada, for about half a year. As sad as I am that my internship is over, I’m super excited about living in North America for a while. And who knows, maybe I’ll return to Google faster than I think ;)
What are your top 2 tips to potential student applicants?
1. Believe in yourself! It sounds cheesy, but it’s really important. Once you’re in the recruitment process, you must believe that you have the ‘googleyness’ they are looking to see in you (because you do!), show them what an engaged and caring person you are. Google isn’t all about having the best grades; it’s much more about being an engaged worker with ambition.
2. This might sound a bit dull, but prepare well. Depending on what internship you’re applying for, the questions might vary of course, e.g. if you’re applying for SMB Services/Sales, you should familiarize yourself with the relevant products, be clear about your motivation, your aspirations ,etc.
I’ll be keeping my fingers crossed for you! :)
Interested in joining the Google team? Check out our student positions today and apply!
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Posted by Nicole Zwaaneveld, University Programs Team