You talk, We listen
August 21st, 2006 | Published in Google Talk
When I tell people that I work at Google, they always say, “Oh! You must love the food!” But what I really love is the collaboration between people and teams to produce the best experience for our users. The most recent version of Google Talk is a classic example of this team effort.
You may remember my blog post back in late April. I talked about some of the areas of Google Talk that the engineering and support teams were working together on improving. Now that we have a new version out, I thought I might highlight a few:
• ☑ Bug fixes: We’ve cleaned up the bugs mentioned in Wikipedia, along with a bunch that you all helped find. (Thanks again for reporting!)
• ☑ Better error messaging: You should now see ‘learn more’ links on many of our error messages, and you can always find the latest troubleshooting information here.
• ☑ New features: Of course! After a 1347% increase in suggestion submissions following my last post, there was no denying the numbers. Your #1 feature request was file transfer, which we’re happy to have launched. Look for updates to the form, and make sure to vote again!
Now, we’re off to the next version. I can’t tell you what your #2 and 3 suggestions were, but I do know that they’re on the way. Also, look for more improvements to the Help Center and Talk Help Discuss group.
Keep chatting!
Jeanne DeWitt
Online Operations Associate
You may remember my blog post back in late April. I talked about some of the areas of Google Talk that the engineering and support teams were working together on improving. Now that we have a new version out, I thought I might highlight a few:
• ☑ Bug fixes: We’ve cleaned up the bugs mentioned in Wikipedia, along with a bunch that you all helped find. (Thanks again for reporting!)
• ☑ Better error messaging: You should now see ‘learn more’ links on many of our error messages, and you can always find the latest troubleshooting information here.
• ☑ New features: Of course! After a 1347% increase in suggestion submissions following my last post, there was no denying the numbers. Your #1 feature request was file transfer, which we’re happy to have launched. Look for updates to the form, and make sure to vote again!
Now, we’re off to the next version. I can’t tell you what your #2 and 3 suggestions were, but I do know that they’re on the way. Also, look for more improvements to the Help Center and Talk Help Discuss group.
Keep chatting!
Jeanne DeWitt
Online Operations Associate