Discrepancy in bulk uploads and dashboard

July 14th, 2006 | Published in Google Merchant

By Steven De La O, Google Base Operations

Discrepancies in dashboard totals have left quite a few of you wondering about the status of your items in Google Base. This confusion is caused by the different totals displayed on the Active items and Bulk upload files pages of your account dashboard. The item details on the Bulk upload files page include the total number of items in your bulk upload file and how many of them were successfully processed. In some cases, this number will differ from the total displayed on the Active items page.

Example 1: Bulk upload file details
Example 2: Active items total for the same file

The Active items page lets you view and edit a snapshot of random items from your bulk upload file. We recently increased the item limit for this snapshot from 3,000 to 10,000 items to make it more useful to those of you submitting large amounts of items. An issue is that the Active items page may not show a complete list of items according to this limit. This happens when deleted or inactive items are included in our snapshot. Improvements to the functionality of the Active items page are in the works, so we’ll be addressing this issue in a future release.

So where can you get an accurate picture of how many of your items are in Google Base? We suggest using search results. To view all your items in the search results, in your account click on Item URL next to one of your items, then click on the link that reads All items by… at the top of the item page. On the next page you'll be able to see the total number of items displaying for your account in the top-right corner.

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Discrepancy in bulk uploads and dashboard

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