Introducing ‘Google Docs Guide 2′
April 2nd, 2008 | Published in Google Docs
Regina Dinneen, Consumer User Operations
Hello faithful Google Docs Blog readers -- I'm Regina, and I work in our Mountain View, California office. I'm a San Francisco native, and when I'm not at work, you can find me playing soccer (or "football") 2-3 nights per week. Another passion is travel and learning about new cultures: I've had the opportunity to live in Japan, South Africa and Ireland. And of course I'm always pushing my friends to give Google Docs a test drive. Recently I got a few of them to try out the new forms feature (big win!).
I also post under the ID "Google Docs Guide 2" on the Google Docs Help Group, mostly to let you know when specific issues have been fixed or when new features have been added. Some days you may not see any posts for me, but I'm always watching the action. My main goal is to let you help one another. I'll only jump in when an issue can't be fixed with normal troubleshooting steps. I've found that sometimes you can answer the "How do I" questions better than I can.
Here are two examples of how your feedback has helped improve Google Docs:
1) Issue: Autosum in Danish and Swedish locales
Quite a few people reported a bug with Autosum in spreadsheets. We told our engineering team, and they fixed it. Without the multiple reports from the group, we might have missed this one. (Thanks, MacLeod, ahab and Gill!)
2) Issue: Email notifications about changes to your spreadsheet
This feature was listed on our suggestions form and in the group where you can suggest new features and vote on what you think we should work on next. Many people voted for email notifications, and it recently became a reality.
Please also be aware that I often update our known issues page and suggestions page with topics I've seen from the group. So if you aren't already a member of the Help Group, join today and let your voice be heard!
Hello faithful Google Docs Blog readers -- I'm Regina, and I work in our Mountain View, California office. I'm a San Francisco native, and when I'm not at work, you can find me playing soccer (or "football") 2-3 nights per week. Another passion is travel and learning about new cultures: I've had the opportunity to live in Japan, South Africa and Ireland. And of course I'm always pushing my friends to give Google Docs a test drive. Recently I got a few of them to try out the new forms feature (big win!).
I also post under the ID "Google Docs Guide 2" on the Google Docs Help Group, mostly to let you know when specific issues have been fixed or when new features have been added. Some days you may not see any posts for me, but I'm always watching the action. My main goal is to let you help one another. I'll only jump in when an issue can't be fixed with normal troubleshooting steps. I've found that sometimes you can answer the "How do I" questions better than I can.
Here are two examples of how your feedback has helped improve Google Docs:
1) Issue: Autosum in Danish and Swedish locales
Quite a few people reported a bug with Autosum in spreadsheets. We told our engineering team, and they fixed it. Without the multiple reports from the group, we might have missed this one. (Thanks, MacLeod, ahab and Gill!)
2) Issue: Email notifications about changes to your spreadsheet
This feature was listed on our suggestions form and in the group where you can suggest new features and vote on what you think we should work on next. Many people voted for email notifications, and it recently became a reality.
Please also be aware that I often update our known issues page and suggestions page with topics I've seen from the group. So if you aren't already a member of the Help Group, join today and let your voice be heard!