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Posted by Carmen Wilkinson, Software Engineer

Tablets are great because the large screen not only gives you a more immersive experience but also extra room for serious multitasking. And with today’s update to the Gmail iOS app, you’ll be able to do even more with your iPad.

If you hold your iPad in landscape mode, you’ll immediately notice the new left hand navigation bar, which allows you to quickly switch between inbox categories, or between multiple accounts, with a single tap. To help you get through your email faster, you’ll also see a new message counter for each category.

For those preferring a more focused immersive experience, hold your iPad in portrait mode to get a full screen view of individual messages.

In addition to improvements to scrolling performance, there’ll also be extra room to compose your messages in full screen.

Lastly you’ll notice several iOS 7 visual updates on both iPad and iPhone. You can download the app right now from the App Store.

Posted by Scott Johnston, Director of Product Management

Cross-posted on the Official Google Blog and Google Drive Blog

You’re probably used to downloading email attachments, but each of those files takes time to download, eats up space on your device, and can get buried deep inside your “Downloads” folder. With today’s update to Gmail, you can skip that whole process. Instead, you can view attachments and save files directly to Google Drive without ever leaving Gmail, making it easy to access them later from whatever device you’re on—computer, phone or tablet.

The next time you open an email with attachments, you’ll see new previews of the files at the bottom of the email, from photos and videos to spreadsheets and PDFs.

When you click on one of those previews, a full-screen view of the image or document will appear. You can read, search for a particular phrase, and even browse through multiple attachments right in Gmail.

You can now also save your attachments directly to Drive simply by clicking the Drive button that appears when you hover over the preview. Of course, if you prefer to download the attachment to your computer, you can—just click the arrow button.

This new attachment experience is available on desktop and will be rolling out over the next week. If you’re one of the more than 120 million active Drive users, you know that saving your files to Drive lets you get to them from any computer, phone or tablet. And if you aren’t taking advantage of Drive just yet, give it a try with your next Gmail attachment.

Posted by Claudio Cherubino, Developer Programs Engineer

From holiday shopping and booking flights home to dinners out with friends and family, life gets busy this time of year. The last thing you need to spend your time doing is digging through an email for relevant information, such as links for tracking packages or flight check-ins. Gmail’s quick action buttons help you stay on top of your busy schedule by surfacing important information as “buttons” that appear in your inbox, and now, you’ll see even more buttons to get you through this action-packed season.

For example, you can rate and review restaurants you ordered from on Seamless and even modify OpenTable reservations—all without opening an email. And for the deal lovers out there, you can conveniently save a promotion from Google Offers with one click, making it easy to find and buy it when you’re ready.

If you’re an avid uploader of YouTube and Vimeo videos, you can view finished uploads with a single click with the new “View video” button. Similarly, you can also speedily open a Dropbox folder or Google Docs, Sheets, and Slides that have been shared with you.

The list goes on, and we’re continuing to add even more buttons to make it easier for you to get things done in Gmail. If you’re a developer looking to add this feature to emails you send, check out our Developers site to learn more.

Posted by Xiangye Xiao, Product Manager

Cross-posted on the Google Drive blog

Gmail and Docs offer wide language support, however in some cases using the keyboard is less than ideal. Whether you’re a student trying to include a foreign phrase in your paper or an international consultant hoping to begin your message with a friendly local greeting, now you’ll be able to use your own handwriting to input words directly into Gmail and Google Docs with your mouse or trackpad.

To try it out, enable input tools in Gmail or Docs and select the handwriting input (represented by a pencil icon) of the language you want to use.
       You can write single or even multiple characters at once in the panel to see them show up in your message or document. Currently, handwriting input is available in Google Docs for over 20 languages and in Gmail for over 50 languages, including Chinese, Japanese, Hindi and Russian.
Handwriting input makes the internet easier to use by people worldwide and is also part of a larger effort to break the barrier between languages, check it out in Google Mobile Search, Google Translate (Web, Android and iOS), and the Chrome browser.

Posted by Sabrina Farmer, Senior Site Reliability Engineering Manager for Gmail

On September 23rd, many Gmail users received an unwelcome surprise: some of their messages were arriving slowly, and some of their attachments were unavailable. We’d like to start by apologizing—we realize that our users rely on Gmail to be always available and always fast, and for several hours we didn’t deliver. We have analyzed what happened, and we’ll tell you about it below. In addition, we’re taking several steps to prevent a recurrence.

The message delivery delays were triggered by a dual network failure. This is a very rare event in which two separate, redundant network paths both stop working at the same time. The two network failures were unrelated, but in combination they reduced Gmail’s capacity to deliver messages to users, and beginning at 5:54 a.m. PST messages started piling up. Google’s automated monitoring alerted the Gmail engineering team within minutes, and they began investigating immediately. Together with the networking team, the Gmail team restored some of the network capacity that was lost and worked to repurpose additional capacity, clearing much of accumulated message backlog by 1:00 p.m. PST and the remainder by shortly before 4:00 p.m. PST.

The impact on users’ Gmail experience varied widely. Most messages were unaffected—71% of messages had no delay, and of the remaining 29%, the average delivery delay was just 2.6 seconds. However, about 1.5% of messages were delayed more than two hours. Users who attempted to download large attachments on affected messages encountered errors. Throughout the event, Gmail remained otherwise available — users could log in, read messages which had been delivered, send mail, and access other features.

What’s next? Our top priority is ensuring that Gmail users get the experience they expect: fast, highly-available email, anytime they want it. We’re taking steps to ensure that there is sufficient network capacity, including backup capacity for Gmail, even in the event of a rare dual network failure. We also plan to make changes to make Gmail message delivery more resilient to a network capacity shortfall in the unlikely event that one occurs in the future. Finally, we’re updating our internal practices so that we can more quickly and effectively respond to network issues. We’ll be working on all of these improvements and more over the next few weeks—even including this event, Gmail remains well above 99.9% available, and we intend to keep it that way!

Posted by Ari Bezman, Product Manager People use all sorts of devices to access Gmail: their web browser, smartphone, tablet and, in many parts of the world, their feature phone. For those of you who use a feature phone to access Gmail on the go, star…

Posted by Alex Wiesen, Senior Software Engineer

For those of you who have taken the plunge and are using desktop Hangouts in Gmail, Google+, and the Chrome extension, we’ve heard loud and clear that you miss the ability to make calls from Gmail, so today, we’re happy to announce it’s back – and better than before! Even better: calls to the US and Canada are now free from all countries where Hangouts calling is available. And international rates remain super, super low.
Today’s launch also improves the desktop calling experience in a number of ways. For example: you can add multiple phone numbers and video participants to the same call; and you can play sound effects (like applause or laughter) with the Google Effects app.

To make a call from Hangouts, just look for the new phone icon in Gmail, or for the new “Call a phone” menu item in Google+ and the Chrome extension. And of course: if you haven’t yet tried Hangouts in Gmail, you can always click your profile photo in the chat list and select “Try the new Hangouts.”
Making calls from Hangouts is rolling out over the next couple of days. As we’ve said before: Hangouts is designed to be the future of Google Voice, and making and receiving calls is just the beginning. So stay tuned for future updates.

Posted by Ryan Falor, Product Manager, Google Groups

With Google Groups, you can manage a mailing list, coordinate with your social club, and find experts who share your interests. Over the last year we have been working on improving the experience and adding new features while keeping our old version running.

Today we’re retiring the old version and excited to be bringing the new Google Groups to everyone. If you haven’t tried Groups in a while you’ll notice improved options for managing your groups and long time users may be surprised by all the features we have added along the way.

One of the recently improved features is the ability to create an inbox that allows you to collaboratively share, distribute and track responsibilities with others. Imagine you and a few friends are organizing an event for your school and want a single email address to coordinate with vendors, parents, and volunteers. Members of the group can work together to manage email, assign items to each other, and mark items resolved. This can be a great feature for teams seeking a really simple way to get things done without sharing passwords or losing track.
Additionally, there are several new moderation tools to make managing your forum easier and faster. For example, you can now use canned responses in forums and use streamlined options to make moderating forum posts easier. And if you are on the go, you can browse and moderate your groups with our mobile website.

You can learn more about the new Google Groups in the help center.

Posted by Itamar Gilad, Product Manager

We get a lot of different types of email: messages from friends, social notifications, deals and offers, confirmations and receipts, and more. All of these emails can compete for our attention and make it harder to focus on the things we need to get done. Sometimes it feels like our inboxes are controlling us, rather than the other way around.

But it doesn’t have to be that way. Today, Gmail is getting a brand new inbox on desktop and mobile that puts you back in control using simple, easy organization.
On the desktop, the new inbox groups your mail into categories which appear as different tabs. You simply choose which categories you want and voilà! Your inbox is organized in a way that lets you see what’s new at a glance and decide which emails you want to read when.
You can easily customize the new inbox – select the tabs you want from all five to none, drag-and-drop to move messages between tabs, set certain senders to always appear in a particular tab and star messages so that they also appear in the Primary tab.

In the Gmail for Android 4.0+ and Gmail for iPhone and iPad apps, you’ll see your Primary mail when you open the app and you can easily navigate to the other tabs.
If the new inbox isn’t quite your style, you can simply switch off all optional tabs to go back to classic view, or switch to any of your other favorite inbox types.

The new inbox is rolling out gradually. The desktop, Android and iOS versions will become available within the next few weeks. If you’d like to try out the new inbox on Desktop sooner, keep an eye on the gear menu and select Configure inbox when it appears in the Settings options.

Posted by Balazs Racz, Software EngineerAs part of field trial we opened in October, it became possible to instantly see your relevant emails, Google Drive files, Calendar events, and more when you search in Gmail. Those of you who participated in the …

Posted by Shalini Agarwal, Product Manager

Email is an important part of how we get things done — from planning an event with friends to organizing that family vacation to Costa Rica. And today, getting those things done is getting a little easier with new quick action buttons in Gmail, designed to help you tackle your digital to-do’s as quickly as possible.
These buttons appear next to certain types of messages in your inbox and let you take action on an email without ever having to open it. For example, you can RSVP to your friend’s party invitation or rate that restaurant you went to last night all right from the inbox. You’ll be checking things off that to-do list in no time.

Flight confirmation emails are also becoming a bit more useful. Whether you’re frequently up in the air or just the occasional traveler, when you open a flight confirmation email in Gmail, all the important information about your flight will be displayed right at the top. You’ll be able to see whether your flight is on time, when your connection is and more — no scrolling required.
These quick actions will roll out over the next few weeks, and we hope to add even more useful actions moving forward. If you are a developer and want to add actions to your emails, check out developers.google.com/gmail/schemas to learn more.

Posted by Travis Green, Product Manager, Google Wallet

Paying back your friends is now as simple as sending an email, whether you’re chipping in for lunch or reimbursing your roommate for your share of the rent.

Google Wallet is now integrated with Gmail, so you can quickly and securely send money to friends and family directly within Gmail — even if they don’t have a Gmail address. It’s free to send money if your bank account is linked to Google Wallet or using your Google Wallet Balance, and low fees apply to send money using your linked credit or debit card.

To send money in Gmail, hover over the attachment paperclip, click the $ icon to attach money to your message, enter the amount you wish to send, and press send.
While sending money in Gmail is currently only available on desktop, you can send money from Google Wallet at wallet.google.com from your phone or laptop. You will need to have set up Google Wallet to send and receive money, and Google Wallet Purchase Protection covers you 100% against eligible unauthorized payments.

We’re rolling out this feature over the coming months to all U.S. Gmail users over 18 years old, so keep an eye out for the $ icon in the attachment options. You can also get earlier access if your friends have the feature and send money to you.

To learn more, visit our website.

Posted by Thijs van As, Product Manager

Today we announced Hangouts, a big improvement to Google’s real-time communication services. Instead of different versions of chat, video chat and calling across Google products, Hangouts gives you one consistent way to connect with the people you care about.
What does this mean for your Gmail? You now have the option to switch from the current version of chat to Hangouts. Simply click “Try it out” next to your chat list to switch to Hangouts and give your chat an instant facelift (literally!). You’ll now see the profile photos in the order of your most recent conversations. With Hangouts, you’ll also be able to quickly send messages, have video calls with up to ten people at once, and share photos. You can start a conversation with just one friend or even a whole group.

Hangouts transition effortlessly between desktop and mobile — in fact, Hangouts will be available in Gmail, Google+, Android phones and tablets, iPhone, iPad and iPod Touch and as a Windows, Mac or Linux desktop application using the Chrome extension. You can start a Hangout on your phone, and pick it up in Gmail right where you left off!
The new Hangouts experience in Gmail is rolling out as an optional switch starting today. Click the “Try it out” button when it appears next to your chat list to switch right away, or you can switch later. Learn more about the new Hangouts here.

Cross-posted from the Google Drive blog

Life gets a bit easier when your Google products work well together—whether that’s inserting a Drive file into an email or sharing a photo from Drive on Google+. As this experience becomes more seamless, separate storage doesn’t make as much sense anymore. So instead of having 10 GB for Gmail and another 5 GB for Drive and Google+ Photos, you’ll now get 15 GB of unified storage for free to use as you like between Drive, Gmail, and Google+ Photos.

With this new combined storage space, you won’t have to worry about how much you’re storing and where. For example, maybe you’re a heavy Gmail user but light on photos, or perhaps you were bumping up against your Drive storage limit but were only using 2 GB in Gmail. Now it doesn’t matter, because you can use your storage the way you want.

We’ll also be making updates to the Google Drive storage page, so you can better understand how you’re using storage space. Simply hover over the pie chart to see a breakdown of your storage use across Drive, Gmail, and Google+ Photos. And if you need more storage, this is your place to upgrade, with plans starting at $4.99/month for 100 GB.

Pro tip: This change means you’re no longer limited to a 25 GB upgrade in Gmail—any additional storage you purchase now applies there, too.

These changes to Google Drive storage will roll out over the next couple of weeks. Google Apps users will also be getting shared storage, so visit the enterprise blog to learn more.

Posted by Clay Bavor, Director of Product Management

Posted by Boris Khvostichenko, Product Manager

If you do a lot of scheduling over email, it’s now a little bit easier to create events directly from your Gmail. Starting today, dates and times within emails are lightly underlined: click them to schedule that conference call or lunch date without ever leaving Gmail.
When you click on one of these underlined dates, you’ll be able to preview your schedule for the day and change the title, date or time of the event. Clicking “Add to Calendar” will do exactly that — add the event to your calendar, and for extra convenience, the calendar event will include a link back to the original email.

This new feature is rolling out over the next week to everyone with the English (US) language. We’ll be adding other languages soon, so stay tuned.