People constantly move between devices throughout the day — reading breaking news on their smartphone, watching a viral video on their tablet, or researching a beach vacation on their laptop. This creates a challenge for marketers: how do you find the right person at the right moment? Google’s audience solutions help marketers reach people based on the things that matter to them using insights from millions of websites and apps on the Google Display Network and billions of daily video views on YouTube. Whether you’re a business looking to build your brand or drive sales, we can help you deliver relevant messages to people at each stage of the path to purchase. Here’s how businesses can find the right audience with Google display and video ads:
Demographics – Reach customers within demographic groups you choose — including age, gender, and parental status. For example, a brand running a promotion for back-to-school backpacks can reach moms 25-34 years old.
Affinity audiences – Drive brand awareness and engagement by reaching people who have interests relevant to your brand. For example, a sportswear brand can reach outdoor enthusiasts to announce its new line of hiking apparel.
Custom affinity audiences – Drive consideration with an audience tailored precisely for your business. For example, a company that produces a soccer video game can reach fans of specific soccer clubs.
In-market audiences – Drive qualified traffic by reaching customers actively researching and intending to make a purchase. For example, a consumer electronics manufacturer can reach customers actively shopping for cameras.
Each month, AdWords advertisers worldwide run hundreds of thousands of campaigns using these audience solutions. Ford New Zealand, one of these advertisers, used Google’s audiences to drive more car shoppers to its website. Ford wanted to reach auto enthusiasts and raise brand awareness for its vehicles, so it used affinity audiences. The automaker also wanted to reach individuals actively researching and considering the purchase of a new vehicle, so it used in-market audiences. By using these solutions as well as dynamic remarketing, Ford drove a 60% increase in site visitors and tripled the amount of time spent on its site.
“Google’s audiences let us reach customers at each stage of the path to purchase, which helped us drive more qualified customers to our website and increase leads,” said Ford New Zealand’s general manager of marketing, Cameron Thomas. Read more here.
Marketers can achieve results like these because of three things unique to Google:
1. Deep consumer insights based on many touchpoints
Google’s audiences are built using data from millions of websites and apps — including properties like YouTube that reach over a billion users. This gives us a wide range of contexts — reading hotel reviews, browsing homes on a real estate app, watching car videos, and more — to understand what people care about. Users can control their experience so they’re more likely to see useful, relevant ads.
2. Ability to distinguish between people’s passions and purchase intent
We classify the millions of websites and apps on the GDN using machine learning, separating those that indicate “passion” from those that indicate “intent.” This enables you to connect with customers at the right stage of the path to purchase based on the types of websites and apps people visit. For example, if you’re an electronics brand looking to drive awareness, you may want to reach people who browse electronics blogs and videos to satisfy their passion for gadgets. But if your goal is to drive sales, you may want to reach people who are researching high-definition televisions on price comparison websites.
3. Real-time data that’s always fresh
AdWords updates audiences in real-time, adding new information each time an ad is shown and removing information that no longer reflects people’s current interests. This is important for your ads’ performance, since a person who shops for a plane ticket today may no longer need one tomorrow. Or a person who is an aspiring chef this winter may find a new all-consuming passion for the outdoors in the spring.
To help even more marketers reach their audiences, we’ve also made these solutions available globally on YouTube and DoubleClick. Whether your goal is building your brand or driving sales, Google’s audiences help you reach the right people at the right moment across millions of websites and apps.
Posted by Jon Krafcik and Max Maxwell, Product Managers, AdWords