May 31st, 2013 | Published in Uncategorized
Editor's note: Our guest blogger is Christopher Anderson, Director of IT for Schumacher Homes, a custom home builder based in Ohio. See what other organizations that have gone Google have to say.
At Schumacher Homes, we design and build houses that fulfill our customers’ dreams. Building a custom home has the potential to feel overwhelming so we strive to make the process as easy as possible and deliver great value, with local teams in 20 stores spanning 14 states.
When customers walk into one of our stores, our systems and staff are ready to guide them through the home building process. Customers can access our web app on in-store kiosks, powered by Chromeboxes, where they browse home designs and options. We used to rely on PCs to run the kiosks but they were costly for what we needed, required in-person management at remote stores, and broke down often by overheating. With Chromeboxes, we get simple, easy-to-use computers that cost 60 - 65% less than our prior PCs, plus we’re saving on upkeep and administration, as we can manage them remotely via the web-based Chrome management console.
Since the kiosks run on our corporate network and are publicly accessible in our stores, we’re extra cautious about security. Chromebox’s verified boot, and OS and browser sandboxing protect us from viruses or spyware that could infect our internal systems. Also, because Chrome auto-updates, we get the latest security patches and save time previously spent manually updating our machines.
Building the home of your dreams should be easy, so we don’t want to add any complication for our customers or our team. With Chromeboxes, we can give our customers an easy, hands-on experience without worrying about security issues. And, on top of it all, we’re saving money. Now, that’s simplicity.