November 15th, 2007 | Published in Google Enterprise
One of the best ways to improve search quality and user satisfaction is to provide your users with quick and easy ways to give feedback. These automated tools make it easy for your users to provide feedback such as:
- "I really like this new search results user interface!"
- "How can I promote my engineering design doc to the top of the search results?"
- "I like the new glossary definition results, but how can I contribute another database search idea?"
The toolkit provides samples that you can use out-of-the-box, and, since the source code has been made available, customization is easy.
Owners of a Google Mini or Google Search Appliance can optimize their search quality by visiting Google Enterprise Labs to download this toolkit today!