February 11th, 2014 | Published in Google Enterprise
Editor's note: Today’s guest blogger is Yordan Kamburov, IT Director of Blizoo Media and Broadband EAD, the largest digital cable operator in Bulgaria. In this post he discusses why Blizoo brought its 1,500 employees in 35 locations onto Google Apps for Business. See what other organizations that have “gone Google” have to say.
Blizoo Media and Broadband EAD is Bulgaria’s largest cable company, providing high-quality digital television, Internet and telephone service across Bulgaria and Macedonia. The company is growing quickly as broadband Internet usage surges in Bulgaria.
Blizoo was born from the merger of CableTel and Eurocom Cable in late 2009, and since then, we’ve been working hard to bring together 1,500 employees across 35 locations into one cohesive team. We’re known for deploying the most advanced network infrastructure, but, ironically, when it came to our internal communications systems, things weren’t so cutting-edge. Shortly after the merger, we realized each company was using a totally different communications system for email and calendaring – and both of these solutions were hopelessly outdated.
CableTel and Eurocom’s IT teams came together to find a unified communications solution that would move our newly combined company into a new era of collaboration. We wanted one platform for email, calendars, file sharing, video calls and messaging – accessible by all employees – no matter where they were located or what device they were using. During the evaluation process, we considered Google Apps, Lotus Notes, Microsoft Exchange and open-source solutions like Zimbra. Google Apps was the only solution that covered all the bases – offering full collaboration, totally in the cloud.
The transition to Google Apps was very smooth. In partnership with our integration partner Solitex, we quickly moved all 1,500 employees to Google - and not one single email was lost in the transition.
All of our departments have found innovative ways to use Google Apps. The HR department uses Drive as their central employee management hub. They created special Docs and Templates that managers can fill in when employees are hired, promoted or leave the company. The sales department has adopted Google Apps to run training programs and create reports. Managers store all types of presentations in Drive, from training guides to skill-building programs to weekly bulletins. Since implementing Google Apps, sales managers spend 30-45% less time inputting data and calculating commissions.
The IT department also appreciates how easy it is to manage Google Apps. There is virtually no maintenance required and we don’t have to operate our own servers. We’ve reduced time spent managing the communications system by at least 30%. Google’s built-in security means we worry far less about about data leaks. Before, employees emailed attachments back and forth, which was not only cumbersome, but created multiple security risks. Now, they just log securely into Drive to collaborate in real-time.
From IT and HR, to sales, management, marketing and beyond, Google Apps has made life easier for all Blizoo employees.aborate in real-time.