Editor's note: This week we’re featuring news, stories and updates about our vibrant partner community as we host more than 700 partners for our second annual Global Partner Summit. Today, we hear from Simon Corbett, Founder & Managing Director of Jargon PR, based outside London. Keep an eye on this blog, our Google+ page and visit our program site for more information on the Google Apps Reseller Program.
I worked at a few large PR companies for a decade before starting my own shop. I saw an opportunity for a small, nimble company to help businesses in the tech industry, and launched Jargon PR in a converted country barn outside London in 2008. Since then, we’ve grown to 12 people, added an office in the U.S. and even netted a few awards along the way.
The PR industry is extremely competitive, and we’re always looking for ways to differentiate ourselves. A few years back, we realized there was an opportunity to do just that with Google Apps. Most of us were using Gmail at home and wanted to be able to create, share and collaborate on documents in real-time at work, too.
There was one big, hairy obstacle in the way: we used Microsoft Outlook, worked on multiple devices and operating systems, and I had no idea how to switch to Google. How would this work if I was using a MacBook Air and another team member was on a PC? We needed someone to walk us through the process, hold our hand and make sure our work didn’t skip a beat along the way.
That’s where Ancoris came in (and saved the day). I’d researched online to learn more about Google Apps Partners, and, after realizing Ancoris were just down the road from us, set up a meeting. The team had done dozens of these migrations, both large and small, and talked us through the process from start to finish, addressing each of my concerns. They took the ambiguity and fear out of the switch. A few meetings later, our Ancoris team came to our office to make sure everything went smoothly, and we were up and running in less than a day. It was quick — no drama, no stress.
Now, gone are the old fashioned days of bad, hit-your-head-on-the-desk technology. No more asking someone to email the latest version of a document, and having to wait for different time zones to wake up to share them. We do all our work on shared Google Docs, so everyone has access to the most up-to-date information and can collaborate in real-time, whether they’re in London or California in somewhere in between. I can open a draft press release from the Drive app on my mobile phone while I’m sitting with my clients at the British Library’s Business & IP Centre. And as the company grows, it takes 30 seconds to set up a new employee with an Apps account, no training required — they’re already using it at home, so using it at work is an organic experience.
Our partnership with Ancoris has continued far past the migration, too. They send us email newsletters with product updates and new features. They’re accessible on chat and via a tech hotline for quick, one-off questions. And because they’re local, they’re never too far away for an in-person visit. Moving to Google Apps, and doing it with the help of a great partner, has been a game changer for our business.